Privacy Policy
Last Updated: January 2024
Effective Date: January 2024
1. Information We Collect
Personal Information
- Email address (for account creation and communication)
- Payment information (processed securely through Hotmart)
- Name and contact details (for subscription management)
- Subscription preferences and viewing history
Usage Information
- Video viewing patterns and preferences
- Device information and browser type
- IP address and general location
- Website interaction and navigation data
2. How We Use Your Information
- Service Delivery: Provide access to premium educational content
- Account Management: Manage subscriptions and user accounts
- Communication: Send important updates and educational content
- Improvement: Enhance our platform and content quality
- Support: Provide customer service and technical assistance
- Legal Compliance: Meet legal and regulatory requirements
3. Information Sharing
We DO NOT sell your personal information
Your privacy is our priority. We never sell, rent, or trade your personal data to third parties.
Limited Sharing
- Payment Processing: Hotmart (our payment processor) for subscription management
- Service Providers: Trusted partners who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
4. Data Security
- Industry-standard encryption for data transmission
- Secure servers with regular security updates
- Limited access to personal information
- Regular security audits and monitoring
- Secure payment processing through certified providers
5. Your Rights
- Access: Request a copy of your personal information
- Correction: Update or correct your personal information
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how you use our site
- Preference Cookies: Remember your settings and preferences
7. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Users
If you are accessing our service from outside the European Union, please note that your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our website. Your continued use of our service after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information:
- Email: privacy@best8kclub.com
- Support: support@best8kclub.com
- Response Time: Within 48 hours